a sarcastic, on my part, email exchange with the customer service department of a ‘store’ from which I recently purchased some items. They, on the other hand, keep telling me how much they would LOVE to help me with my problem. Ha!
I seem to have made a rookie mistake when I bought these items, because after extensive research on these items, both in general, and specific to the ‘store’ I bought them from, I didn’t read ALL the reviews.
I’ve been shopping on line for a good 20 years now, you would think I would know enough to read the one and two star reviews, not just the 5,4,3 star reviews.
I was expecting them to ask me to take down my one-star review but when I checked their web site I noticed that my review hadn’t even posted. OHO! Sneaky little boogers.
Since my last exchange with them was Friday afternoon, I can’t expect a reply, if any, to my latest email response to their latest email response until Monday. I’m so waiting to see if they get my ‘message’ – which ran along the lines of “Do not send me replacement crap for the crap I already bought.”
I mean, seriously, if their product is absolutely sub-standard why do they think I would want it replaced by even more of their sub-standard junk?
And no the product is not mechanical/electrical – it’s soft goods. And my complaint with their crap is the same as that of several hundred other people. OHO!
Caveat Emptor – and also remember, when reading reviews, start at the bottom not the top.
Don’t be like Grace.